Depending on the selected shipping service, orders placed on Roberta Martini could be delivered every day of the week.
If the delivery times of the ordered product are delayed with respect to the delivery times indicated on the Site before the order, Roberta Martini undertakes to promptly notify the Customer via an e-mail message. Until the time of shipment, the Customer has the right to cancel the order or modify it, exclusively by following the procedures shown on the site. The cost of each shipment, the amount of which may vary according to the method of delivery and payment as well as the country of destination and the total amount of the order, is added to the total price of each purchase and is clearly indicated and communicated to the Customer. before the conclusion of the Purchase Agreement, within the Site. All shipping options available for your order and destination will be displayed at checkout.
Express shipping is available for most of Europe and the USA with delivery within 2-4 days. Available for the rest of the world with delivery within 3-7 days.
Our shipping times should be used as a guide only and are based on the time at the time of shipment. Roberta Martini cannot take responsibility for delays due to customs clearance or an unsuccessful payment, but in any case we try to minimize any delays.
Your orders can be delivered by DHL, DPD, GLS, FEDEX.
All products are shipped from Italy and are all Made in Italy
After placing an order, you will receive an email containing all the details. We may contact you if further information is needed to verify your payment. Once your order has been approved, it will be sent within 2 working days for available products, and within 5-10 working days for products arriving and / or in restocking.
Depending on your location and chosen shipping method, delivery can take between 2 and 7 business days after shipment. We will be happy to provide you with information regarding order tracking and an estimated delivery date. You can track your order in the “My Orders” section in your Roberta Martini Account. If you made the purchase in guest mode, you can still track it using the tracking code you find in the email.
Although we try to respect the times indicated, we are not responsible for delays due to customs clearance or for failed payments.
All product are Made in Italy and shipped from Italy
|Europe (EU) Zone 1||Austria, France, Germany, Monaco, Slovenia (FREE SHIPPING ORDER UP TO € 120,00)||Express – DHL or FEDEX||2-4 days||14,30 €|
|Europe (EU) Zone 2||Belgium, Bulgaria, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Spain, Hungary(FREE SHIPPING ORDER UP TO € 140,00)||Express – DHL or FEDEX||2-4 days||16,17 €|
|Europe (EU) Zone 3||Denmark, Estonia, Finland, Greece, Ireland, Latvia, Liechtenstein, Lithuania, Sweden, Switzerland||Express – DHL or FEDEX||3-5 days||19,30 €|
|Europe (EU) Zone 4||Albania, Andorra, Bosnia and Herzegovina, Cyprus, Croatia, Gibraltar, Iceland, Macedonia, Malta, Montenegro, Norway, Serbia, Turkey, Ukraine||Express – DHL or FEDEX||3-5 days||35,00 €|
|Usa & Canada||Express – DHL or FEDEX||3-7 days||37,00 €|
|China||Express – DHL or FEDEX||3-7 days||44,00 €|
|Rest of the world||Express – DHL or FEDEX||3-10 days||57,00 €|
|Any customs duties are charged to the customer and calculated by the customs of the destination country.|
|Cost for Returns|
|Europe (EU) Zone 1||Austria, France, Germany, Monaco, Slovenia||Express – DHL or FEDEX||2-4 days||19,45 €|
|Europe (EU) Zone 2||Belgium, Bulgaria, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Spain, Hungary||Express – DHL or FEDEX||2-4 days||24,75 €|
|Europe (EU) Zone 3||Denmark, Estonia, Finland, Greece, Ireland, Latvia, Liechtenstein, Lithuania, Sweden, Switzerland||Express – DHL or FEDEX||3-5 days||25,05 €|
|Europe (EU) Zone 4||Albania, Andorra, Bosnia and Herzegovina, Cyprus, Croatia, Gibraltar, Iceland, Macedonia, Malta, Montenegro, Norway, Serbia, Turkey, Ukraine||Express – DHL or FEDEX||3-5 days||57,00 €|
|Usa & Canada||Express – DHL or FEDEX||3-7 days||41,05 €|
|China||Express – DHL or FEDEX||3-7 days||69,32 €|
|Rest of the world||Express – DHL or FEDEX||3-10 days||85,71 €|
|All taxes and duties for the return of the product must be paid in advance by the customer.|